Hardware and Software Integration

CDI believes there are genuine advantages in keeping the design, integration and management of an organisation's applications together. CDI has invested significantly in the "building block" approach which enables CDI to draw on extensive application repositories staffed by industry experts. Our skills and capabilities include business analysis and functional design and the development of custom applications in most technical environments. We are able to integrate existing applications and carry out migration and data conversion.

CDI can maintain and enhance applications either remotely or on site. We can offer 24x7 support and applications portfolio management. We source skills for clients, provide project management expertise and train staff.

The close working partnerships between CDI and software leaders like Microsoft and Linux ensures that we are familiar with the many key technologies in this area.

Adopting any new technology raises integration issues which must be handled efficiently to cause minimum business disruption. CDI is an expert in this field, optimizing storage, server and network interdependencies from both a functional and financial perspective.

Our areas of focus include the functional analysis of applications, systems and technology platforms; preparing the business case and migration planning. In addition, CDI offer expertise in server rationalization and consolidation and the implementation of Storage Area Networks.

Network Management and Security Integration

CDI is one of the few companies that can offer an end-to-end security engagement, including consultancy, implementation and managed security services. With a global presence, CDI can partner with clients to provide security solutions that address systems, processes, and people.

CDI has excellent working relationships with all of the major suppliers of security technology. The dedicated team of security specialists at CDI works together around the world to advise on security issues including networking, systems, applications, database and physical security, business impact analysis and risk assessment.

CDI also offers a fully managed security service covering all aspects of authentication, intrusion detection, security reporting and business continuity. CDI can manage system updates to address new threats and contingency solutions to handle disaster scenarios.

Network & Desktop Outsourcing

Using a combination of remote and on-site services, CDI can manage complex ICT infrastructures of any scale. CDI provides Network and Desktop Outsourcing services, assuming full responsibility for service availability and quality. Helpdesk services can be provided to the client’s workforce via telephone, the Internet or e-mail. Remote service delivery is used whenever feasible and CDI also has on-site services with global delivery capabilities. Irrespective of whether a client chooses an outsourced or in-sourced approach, CDI provides remote network and application monitoring to ensure that service remains at agreed levels and that any variations are corrected. CDI can also implement unified asset management services across the enterprise to ensure that all hardware and software acquisitions, upgrades and disposals are efficiently and cost-effectively managed

Comprehensive capability

CDI addresses every aspect of network and desktop outsourcing through a set of modular offers. These can be brought together to create a comprehensive solution or applied independently to address specific issues.

Managed Service Desk – delivering scalable, flexible ICT support through a global service centre network, available on demand

Desktop Services – managing all aspects of the desktop including equipment, applications and maintenance

Network Services – providing the secure infrastructure to support business processes even as they evolve into more flexible, collaborative ways of working

Asset Management – cost effective sourcing and tracking of hardware and software to minimize financial exposure and liability

Remote Systems Management – minimizing downtime by monitoring system performance and carrying out timely remedial support

Data Centre Services – providing flexible but secure data services to support core processes and applications.

Technology Deployment – ensuring impeccable technology deployment so that systems are installed in a timely manner without disruption to the business